(ListingMine Academy | Pain Point Series #5)
There is a unique kind of suffering in the Malaysian property industry: looking rich on Instagram while being financially suffocated in real life.
Your agents are celebrating bookings.
Your leaders are sharing “Victory!” graphics.
Your sales gallery looks like a festival.
But your bank account looks like a drought.
The developer owes you RM800,000.
You owe your agents RM80,000 in advance.
And your remaining agency balance is RM8,000.
One email from the developer controls your fate:
“Payment delayed due to internal restructuring.”
Translation:
“We are using your money to pay contractors. Please wait.”
This is Pain Point #5: Project Dependency.
Every agency learns this truth the hard way:
You don’t collapse when a project fails.
You collapse when a developer delays.
The sequence is brutal and predictable:
Delayed commission → missed payroll → top agents leave → reputation damage → failure to recruit for the next launch → operational death spiral.
And the most painful part?
You delivered the sales.
You did your job.
But the cash never came.
In a commission-based business, delayed money is not “late.” It is lethal.
Developers stay alive with cashflow.
Agents stay alive with commission flow.
If one party must suffer a delay, guess who they choose?
Not themselves.
Everyone keeps repeating the same lie:
“We need developers. Without them we die.”
This is not true.
Developers need agents more than agents need developers.
No sales → no cashflow → no construction → no bank release → no survival.
Developers can have the best product in Malaysia, but without agents, the showroom is a museum.
Agencies have forgotten this.
Project dependency is not solved by working harder.
It is solved by thinking differently.
The old mindset:
“Thank you for giving us the project.”
The correct mindset:
“Why should we sell your project? Prove your payment reliability first.”
To break the cycle, agencies must shift from desperation to negotiation.
What negotiation looks like:
If developers refuse?
Let smaller agencies take the risk.
Let freelancers sell for them.
Large agencies should not behave like desperate vendors.
No collective refusal = no leverage.
No leverage = no profit.
When agencies finally say “No,” developers will say “Okay, let’s talk.”
Because they must.
Not all developers are the enemy.
Some developers pay shortly after SPA signing—no drama, no excuses, no two-year dragging.
Work with them.
Reward them with priority manpower.
Do not reward developers who treat your agency like a free financing department.
Collective negotiation is the long-term weapon. But you need a shield today.
Here is what one agency can do immediately:
When delays occur, you are no longer begging. You are presenting a record.
This is how you remove the “he said, she said” problem forever.
Platforms like ListingMine do not just store information.
They enforce it.
When:
are locked into a transparent system visible to both agency and developer, the power dynamic shifts. You are no longer managing a relationship. You are governing a contract.
This is how agencies stop being victims of project dependency.
You don’t go bankrupt because of bad months.
You go bankrupt because of bad developers.
You don’t collapse because agents are weak.
You collapse because cashflow is held hostage.
And until agencies upgrade their cognition—and collectively negotiate before selling— this timebomb will keep exploding, one agency at a time.
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