Why Most Agency Bosses Still Don’t Know Their Real Numbers
Every agency runs on numbers — but most bosses are running without them.
Ask yourself:
- “How much did your company earn last month?”
- “Who contributed the most revenue?”
- “How much is still unbilled?”
- “Who’s earning the most passive income?”
- “Are you overpaying or underpaying your trainers?”
- “What’s your actual net profit?”
For most agency bosses, the answer is painfully familiar:
“I don’t know. My admin hasn’t calculated it yet.”
The Reality: Important, but Always “Later”
Everyone knows these numbers matter — but admin teams rarely have time to produce them. Even when all the raw data lives inside the ERP, the actual reports you need are missing.
Most default ERP reports are generic and surface-level. They show how much has been paid — not how your business truly performs.
Inside most agencies, this is what happens:
- Every agency uses different reference points to define “sales” — some use SPA date, others submission, payout, invoice, or receipt date.
- Developer billings often happen in 2–3 stages, but ERPs don’t show what’s billed, unbilled, or outstanding.
- Admins end up exporting Excel files and doing manual calculations every time you ask for insight.
So your data lives inside your ERP — but your decisions still depend on spreadsheets.
Your ERP becomes a filing cabinet with a login, not a cockpit with instruments.
Why This Keeps Happening
Because customising reports costs money.
Each custom report can cost RM5,000–RM10,000 — and bosses are already paying big fees just to keep commission schemes updated. So financial reports get pushed to “later.”
Instead of automating, they rely on semi-auto + manual work. The ERP becomes a glorified database — not a decision tool.
The Hidden Cost of “Later”
In fast-moving markets, “later” is how you lose money today.
Every month you spend guessing your revenue, you’re flying blind:
- Splits Health: Are your margins still sustainable?
- Trainer ROI: Are your leaders justifying their overrides?
- Top Performer Reality: Are your “closers” actually profitable?
- Cash Flow Gaps: What’s billed vs received — and when?
Last quarter, one agency discovered their “top closer” was actually costing them money once they factored in override payments and support staff time. They only found out during quarterly reviews — three months too late.
Another agency found over RM80,000 in “pending payouts” for deals never invoiced — revenue stuck in limbo.
If a competitor offers better splits this month, you won’t know whether you can afford to match them until next month’s numbers are finally calculated. That’s not a data lag; that’s a competitive liability.
The cost of “not knowing” compounds silently. Every delayed decision, every missed optimisation, every hour spent in spreadsheets instead of with clients — it all adds up.
The Agile Alternative: ListingMine ERP
With ListingMine ERP, you don’t need to pay for custom coding every time your scheme or report changes.
- Codeless Updates – Adjust rules today, see them live tomorrow.
- Multi-View Reporting – Filter by SPA, submission, payout, invoice, or receipt date — whichever fits your workflow.
- Smart Billing Dashboard – Track billed vs unbilled commissions at a glance.
- Passive Income Analysis – Identify who’s earning from overrides vs personal sales.
- Trainer ROI Report – See if your trainers’ payouts match their results.
- Net Profit Insights – Know your real revenue after splits, overrides, and expenses.
Update a split rule tonight, and see the corrected profit report tomorrow — without a single support ticket.
Instead of “I’ll get back to you after admin calculates,” you can now say:
“Our data shows we can match that offer while maintaining healthy margins.”
— Right there, during the negotiation.
The Result
- You stop waiting for admin reports.
- You stop exporting to Excel.
- You stop saying, “I don’t know.”
With ListingMine Financials, your ERP isn’t just a record — it’s your radar.
Every split, override, and trainer payout reflects instantly.
No more waiting. No more guessing. No more flying blind.
Start exploring ListingMine ERP today — your tutorials are built-in, no demo required.
Turn “I don’t know” into “Here’s the number” — instantly.
